If our cleaning service is not completed to your expectations, please let us know. We’ll send a team out to make it right (within a 7-day window). If after our re-clean is completed and you’re still not happy with service, we offer a full refund.
Every member of our cleaning crew is personally interviewed and must pass a nationwide detailed background check. We carefully vet every professional for your security.
We have three levels of security in place. 1. Our booking page is protected by extended validation SSL. 2. Our booking form has its own layer of 256 bit security. 3. All credit card transactions are processed by Stripe and layered on their own 256 security protocol. In addition, no credit card numbers are stored in our system (only a token that allows us to charge the card).
If you’re not 100% satisfied with your cleaning service, we will come out and re-clean (within a 7-day window). If you’re still not perfectly satisfied, we’ll refund your money.
Yes, they do. We run a detailed nationwide background check on all applicants as the last step in our pre-screening process.
If something goes wrong during your service, get in touch immediately. We’ll do everything we can to make it right.
You can apply a coupon or credit voucher to an appointment by logging into your account and clicking your name in the top right hand corner. Select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment.
Log into your account and click your name in the top right. You can view your account details here, including your current credit balance.
Vouchers are our way of saying thank you to our new Green Sweep Houston customers. We value your business indefinitely so stay tuned for additional offers!
Yes. Enter your coupon code into the booking form as you are creating your booking. Your final price will automatically updated to reflect your coupon balance. Contact us with any issues.
Yes, it is. To establish your account, we need to have complete information on file. However, we assure you that we will never charge your card without your authorization.
We are sorry to hear that we cannot provide you with our cleaning service. Please contact us for a refund on your voucher (or if you’re feeling generous, share it with a friend in our service area).
You can submit a password change request on the customer login page.
Access your Green Sweep Houston account on our mobile app or click the “login” link at the bottom of our website.
Log into your account and update your address in your upcoming booking. Contact us with any questions or issues.
You can submit a password change request on the customer login page.
Log into your Green Sweep Houston account and update your card on file. Your new or updated card will automatically be noted as your default card.
Download our app or book directly from our website. When you book your first cleaning service, you will establish your account by entering your home and payment details.
When you enter your information in our booking app, including the number of bedrooms and bathrooms in your home, we will display a price for our standard cleaning and any custom services you choose to add.
We offer cleaning services in and around Houston. Contact us to confirm your address.
Sure thing. Add custom services when you book online or contact us to add extras to an existing appointment.
The Green Sweep Houston standard cleaning covers mopping and vacuuming floors, wiping and dusting surfaces, and more in your bedrooms, bathrooms, kitchen and living spaces.
It’s easy – book your first service and a Green Sweep account is automatically created for you. Add your account information, choose your password, and you’re ready to go.
Yes, we bring the cleaning supplies and equipment necessary to make your home sparkle.